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DS LAB
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Legal

Privacy Policy

A clear explanation of the information DS LAB handles through this website, why it is used, and the choices available to you.

Effective date15 August 2026

This policy applies to visitors, prospective clients, and partners who use the DS LAB website or submit an enquiry. It does not replace the privacy terms agreed for a specific client project.

On this page
Scope and contactInformation we collectHow we use informationCookies and analyticsSharing and processorsInternational transfersRetentionSecurityYour choices and rightsChildren's privacyPolicy changes
Contact DS LAB
01

Scope and who is responsible

DS LAB operates this website and is responsible for deciding how information collected through it is used. References to “DS LAB”, “we”, “us”, or “our” in this policy refer to the DS LAB website and team.

Privacy enquiriesdslab.web@gmail.com
Business address
Plot# 191/B, Regnum Resource Limited, Rahman's Regnum Centre, Tejgaon, Bir Uttam Mir Shawkat Sarak, Dhaka 1208
02

Information we collect

Project and partnership enquiries

When you submit a form, we collect the information you choose to provide. Depending on the form, this may include:

  • Your name, work email, company, company website, country, and industry.
  • The service or collaboration model you are interested in.
  • Project challenges, desired outcomes, technical context, integrations, timing, and approximate budget.
  • Partnership support requirements and whether an NDA may be needed before further details are shared.
  • How you heard about DS LAB and any later correspondence relating to the enquiry.

Basic website analytics

For public page visits, the website records the page path, referring website domain, broad device category, and event time. The browser user-agent is used at the time of the request only to classify the device as desktop, tablet, or mobile. The analytics record does not include an IP address, precise location, advertising identifier, or cross-site profile.

Information you should not submit

Do not send passwords, access tokens, payment-card information, government identifiers, health information, or client-confidential material through a website form. If confidential disclosure is necessary, first request an appropriate confidentiality agreement and an approved transfer method.

03

How and why we use information

We use information only for relevant business and website purposes, including to:

  • Respond to your enquiry and communicate about a possible project or partnership.
  • Understand requirements, evaluate fit, prepare next steps, and manage follow-up.
  • Operate, secure, troubleshoot, and improve the website and admin workspace.
  • Understand aggregate page activity and improve website navigation and content.
  • Maintain appropriate business records and comply with applicable legal obligations.
  • Establish, exercise, or defend legal rights where reasonably necessary.

Depending on the applicable law and context, processing may be based on your consent, steps requested before entering a contract, performance of a contract, compliance with a legal obligation, or legitimate interests such as responding to business enquiries and securing the website. Where consent is the applicable basis, you may withdraw it for future processing.

04

Cookies and website analytics

Public pages do not currently use advertising cookies or cross-site tracking cookies. Page-view analytics are sent directly to DS LAB's own analytics endpoint and stored in the website database.

The protected admin area uses an essential, signed session cookie to keep an authorized administrator logged in. It is HTTP-only, restricted to this website, and expires after approximately eight hours. It is not used for advertising.

05

When information is shared

DS LAB does not sell personal information or share enquiry details for third-party advertising. Information may be disclosed only as reasonably necessary to:

  • Website hosting, database, email-delivery, security, maintenance, and professional service providers working for DS LAB.
  • Personnel or contractors who need the information to review and respond to the enquiry and who are subject to appropriate duties.
  • Authorities, courts, advisers, or other parties where disclosure is required by law or reasonably necessary to protect rights, safety, systems, or users.
  • A successor organization in a genuine reorganization, merger, acquisition, or transfer, subject to applicable safeguards.

These providers process information for the services they supply and are subject to their own terms, security responsibilities, and applicable law.

06

International data transfers

Website infrastructure and service providers may process or store information in countries other than your own. Where applicable law requires transfer safeguards, DS LAB will use an appropriate lawful mechanism and reasonable contractual or organizational protections.

07

How long information is kept

Anonymous website analytics records are configured to expire automatically after 180 days. Enquiry records and related correspondence are retained only while reasonably needed to respond, manage a potential or active business relationship, maintain necessary records, resolve disputes, and meet legal obligations. Retention can vary according to the nature and outcome of the enquiry.

Information may be deleted, anonymized, or retained in restricted records when the original purpose ends, subject to technical backup cycles and any lawful preservation requirement.

08

How information is protected

DS LAB uses reasonable technical and organizational measures appropriate to the information handled, including authenticated admin access, restricted database access, input validation, and limited collection. No internet transmission or storage method can be guaranteed completely secure. Please use the contact address above if you believe information submitted through this website may have been compromised.

09

Your choices and privacy rights

Depending on the law that applies to you, you may have rights to request access to, correction of, deletion of, restriction of, or a portable copy of your personal information; to object to certain processing; or to withdraw consent. You may also have the right to complain to the data-protection or supervisory authority in your country.

Send a request to dslab.web@gmail.com. Describe your request and the email address used in the enquiry. We may need to verify your identity and may retain information where applicable law permits or requires it. DS LAB will respond within the period required by applicable law.

10

Children's privacy

This business-to-business website is not directed to children, and DS LAB does not knowingly solicit personal information from anyone who cannot lawfully provide it. A parent or guardian who believes a child has submitted information may contact us to request review and deletion.

11

Links and changes to this policy

The website may link to third-party websites that operate under their own privacy terms. DS LAB is not responsible for their practices, and you should review their notices before providing information.

This policy may be updated when website features, service providers, or legal requirements change. The effective date at the top of this page will be revised when a material update is published.

Contact

Plot# 191/B, Regnum Resource Limited, Rahman's Regnum Centre, Tejgaon, Bir Uttam Mir Shawkat Sarak, Dhaka 1208

  • Phone Number

    +880 1316-348292

  • Email

    dslab.web@gmail.com

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